Role: Technical Support Engineer
Company Name: McAfee
Job Position: Technical Support Engineer
Experience: Freshers/Experience
Job Location: Bangalore
Qualification: B.E/B.Tech
Date of Joining: Immediate Joiners
Job Description:
About Role:
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
Eligibility Criteria:
- Freshers/Experience
- Apply Here: Click Here
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