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Role: Technical Support EngineerCompany Name: McAfeeJob Position: Technical Support EngineerExperience: Freshers/Experience


Role: Technical Support Engineer

Company Name: McAfee

Job Position: Technical Support Engineer

Experience: Freshers/Experience

Job Location: Bangalore

Qualification: B.E/B.Tech

Date of Joining: Immediate Joiners

Job Description:

About Role:

  • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
  • May be involved in customer installation and training.
  • Provides support to customer/users where the product is highly technical or sophisticated in nature.

Eligibility Criteria:

  • Freshers/Experience